Coach Holidays

I’m delighted to say that we are going to start running a series of 5 day coach holidays to our Ardgartan Hotel in October. In order to maximise safety, we need to cancel all our existing October holidays and set up completely new tours that may feel a little different to what you are used to. If you have an October holiday already booked, our team will be in touch as soon as possible.

Like the self-drive holidays that we are running in September, these holidays will run from Fridays to Tuesdays and allow us to have two full days when the hotel is closed so that we can reduce the risk of transmission of Covid-19. The hotel will only operate at 50% capacity so that we can ensure that your bedroom will have been empty for 9 days prior to your arrival. There will also be no housekeeping service in order to avoid anyone else coming in to your room during your stay. These measures are far in excess of what we are required to do, but I want to be extra cautious as we begin to open up.

For the itineraries, we have selected destinations that are big enough to cope with coaches but small enough not to be too crowded. We are also able to include a cruise on Loch Lomond where we can be sure that there will be enough space for social distancing.

The coaches will have a maximum of 30 passengers and every second row will be left empty. As coaches are governed by the rules of public transport, you will need to wear a mask or face covering on the coach.

We are not allowed to have amplified music at this stage so there will be no entertainment in the evening. This is to stop anyone needing to raise their voice and to avoid needing to lean in to each other to be heard, both of which are considered a risk. The bar will be open as usual and we expect that people will still want to be in the function room and foyer in the evenings.

We have tried to minimise the risks of infection but I must point out that we cannot eliminate them entirely. We will still need to stop at service stations and of course there are the destinations that we go to on day trips that we cannot control. You will need to be aware of your own safety and take all the precautions that our governments and health authorities advise.

If you are at particular risk from Covid-19 or were advised to shield because of a pre-existing medical condition then I recommend that you do not travel unless your doctor tells you that it is safe to do so.

We are operating an extension to our normal cancellation policy. Even if you want to cancel on the day of your holiday, we will issue you with a voucher for the full value of the money you paid. We want to do all that we can to ensure that nobody travels unless they feel fully fit and well.

It will be great to see our Lochs and Glens coaches back on the road as we take our next small step forward. We have missed you and look forward to welcoming you back.

Neil Wells
Managing Director

Financial peace of mind

At a time like this, you may be rightly worried about booking a holiday with any travel company. I would like to reassure you of the financial position of Lochs and Glens Holidays.

We keep all the money that you have paid us for holidays that are yet to depart ringfenced.
We don’t treat your money like it’s ours until your holiday has departed. This is very unusual in the holiday industry but it’s the prudent thing to do.

We have a bond with the Bonded Coach Holidays that protects all the money that you pay us.
Even if something happened to us, the bond will refund any holiday money that you have paid.
You can check our membership here: http://www.bch-uk.org

We own all our hotels and our coaches outright.
Often, hotels and coaches that appear to be owned by a holiday company are leased.

We have no external debt at all.
Again, this is unusual but it’s the prudent way to operate the business. The only thing that is leased in the company is our laundry equipment and that’s only because commercial washing machines need a lot of servicing.

We have never had external investors or external shareholders.
We don’t have anyone trying to make us pay out dividends or repay loans.

For 41 years Lochs and Glens Holidays has been run as a family business with old fashioned financial values: Don’t spend what you don’t have. Always save up for a rainy day.

Never in peacetime has something so unexpected happen as is unfolding now. Our prudent approach ensures that once life starts to return to normal, we will be in a strong position to continue with our holidays to some of the world’s finest scenery.

In the meantime, please stay safe.

Neil Wells
Managing Director

Coach Tours and Holidays to Scotland

Lochs and Glens Holidays is a family owned coach-tour and holiday company with 6 of our own hotels, all in stunning Highland locations. Enjoy the comfort of our modern coaches as you soak up the awe-inspiring landscapes and tour Scotland’s historic past. Relax in one of our fabulous hotels after a day of exploring the best that Scotland has to offer.